End-of-Life Policy

3DS OUTSCALE continuously strives to develop and improve its product offer. Eventually, certain products reach their end-of-life (EOL) state and are no longer sold, maintained, nor supported by 3DS OUTSCALE. To assist you in the transition process, different lifecycle phases have been defined.

Phases

Status Generic definition

End of Sale (EOS)

EOS is the date at which a product may no longer be available for purchase nor renewal.

As of this date, you can still use the product but the release of new features ceases. The SLA is still in effect, including the Technical Support.

3DS OUTSCALE informs current customers whether a successor product is available.

End of Support and Maintenance (EOSM)

EOSM is the date at which a product is no longer fixed nor supported.

As of this date, you can still use the product at your own risk. The SLA ceases to have effect, except for its guarantee of Sustainability which is effective until the EOL.

End of Life (EOL)

EOL is the date at which a product is no longer available for use. The product, including stored data, is removed from our Regions. Related information is deleted from our websites, including the documentation.

As specified in 3DS OUTSCALE’s General Terms and Conditions of Sale (GTCs), the client alone is liable from a legal and technical standpoint for its system (including the data, regardless of their origin).

Beta services are only subjected to the end-of-life state. For the definition of beta services, see the Glossary. For more information on beta services, see our General Terms and Conditions of Sales.

EOL Products

The following table lists the products which have been or will be deprecated, along with the related milestones to help you manage your end-of-life transitions.

3DS OUTSCALE reserves the right to revise this table at its own sole discretion.

Product Current status EOS EOSM EOL Information

Object Storage Unit (OSU)

EOL

2020-12-22

2021-05-22

2021-12-22

Equivalent product: OUTSCALE Object Storage (OOS)

Beta of OUTSCALE Key Management Service (OKMS)

EOL

-

-

2021-02-08

-

O2S (OUTSCALE Second Screen)

EOL

-

-

2021-10-18

-

TINA v2 CPU generation

EOSM

2023-06-30

2023-08-31

-

Equivalent product: TINA v5 CPU generation

TINA v3 CPU generation

EOSM

2023-10-31

2023-12-31

-

Equivalent product: TINA v5 CPU generation

TINA v4 CPU generation

EOS

2024-02-29

2024-04-30

-

Equivalent product: TINA v5 CPU generation

Cockpit v1

EOL

-

2023-10-20

2023-12-29

Equivalent product: Cockpit v2

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